Warranty Claim

Disclaimer: Initiating a warranty claim does not guarantee a warranty transaction.

  1. All warranty claims are subject to evaluation prior to assigning a Return Authorization (RA) number.
  2. Please take note, once you initiate a warranty claim, both photo documentation of warranty concerns and proof of purchase from an authorized retailer must be provided.
  3. Please allow 1-2 business days for a Grand Forest team member to reach out to you with next steps.

Warranty Claim

  • MM slash DD slash YYYY
  • Please tell us about the issue you are experiencing with your product.
  • Please upload photos of the damage / defect for the warranty team to review.
    Drop files here or
    Accepted file types: jpg, png, pdf, Max. file size: 128 MB, Max. files: 10.
    • This field is for validation purposes and should be left unchanged.